How to Order Contact Lenses

Ordering contact lenses from Feel Good Contacts is quick, simple and convenient. This easy-to-follow guide shows you how to order your contact lenses online through our website or app in just three simple steps.

Step 1. Keep your contact lens prescription handy

Before ordering, make sure you have your up-to-date contact lens prescription to hand. Along with your optical power, your prescription should include your lens brand, base curve and diameter, as recommended by your optician.

If you can’t find your prescription, simply contact your optician. They can provide your prescription details over the phone or send them by email or text. Once you have these details, you’re ready to order your contact lenses online.

Step 2. Search for your contact lenses and add them to the basket

Browse our website or app to find the contact lenses prescribed by your optician. Once you’ve found your contact lenses, enter the left-eye and right-eye powers, followed by other prescription details. Select the number of boxes you need and add them to the basket.

Learn how to read your contact lens prescription here.

If you’re ordering coloured contact lenses for cosmetic purposes and do not need vision correction, simply tick the box that says "zero power/plano available" above the prescription details.

If you’re looking to buy alternative contact lenses to any optician’s own brand ones, simply visit our ‘Optician Own Brand Contact Lenses’ page. Look for the optician’s contact lenses; when found, click the adjacent contact lenses listed under the ‘Equivalent Lens’ tab and place your order.

In case you are not able to find the contact lenses you’re looking for, feel free to connect with our customer care team by calling 0800 458 2090, via WhatsApp or dropping an email at cs@feelgoodcontacts.com.

Step 3. Complete your order

On the ‘My Basket’ page, if you’d like to automate your contact lenses order, just tick the box that says ‘Yes, I want to save 5%’ and proceed to checkout. If you’re a new customer, you need to create an account; however, if you’re an existing customer, you can simply log in. Enter your address details and complete your payment on the ‘Checkout’ page. You’re all set to get your in-stock contact lenses delivered the very next day.

Reasons to order contact lenses from us

  • Save up to 50% compared to high street opticians on contact lenses.
  • Save an extra 5% with Auto-Replenish while staying stocked up.
  • New customers can enjoy 10% off their first order with the code FEELGOOD.
  • Our Price Match Guarantee helps ensure you always get a competitive price.

Browse all our contact lenses

Frequently asked questions

How do I read my contact lens prescription?

To read your contact lens prescription, go through our easy-to-understand guide on how to read your contact lens prescription.

How can I purchase just a single box of contact lenses?

You can order a single box of contact lenses from us for one eye by unticking the box for the other eye. Say, for instance, if you’re looking to buy contact lenses for your left eye, you can simply untick the box that says Right Eye. Doing so will hide the prescription field for the right eye and you can purchase just a single box of contact lenses.

How can I cancel or modify my order of contact lenses?

If you want to cancel or modify your order of contact lenses, go to ‘My Account’, select ‘Orders’ and follow the on-screen instructions. However, if you face any issues, get in touch with our customer care team during our service hours by calling 0800 458 2090, via WhatsApp or by dropping an email at cs@feelgoodcontacts.com. Please contact us as soon as possible if you wish to cancel or amend your order.

Please note that if you inform us after your order has been dispatched, we may not be able to cancel or modify your order.

What is the Auto-Replenish service and can I cancel it any time?

With our auto-replenish service, you can automate your future contact lens orders and enjoy an additional 5% off. To learn more about this service, click here. Yes, you can cancel it any time.

Are coloured contact lenses available with prescription?

Yes, all our coloured contact lenses can be purchased with prescription.